Accessibility statement for The Balanced System® Pathway

This accessibility statement applies to the website at https://pathway.thebalancedsystem.org.

This website is run by Better Communication CIC. We want as many people as possible to be able to use it. For example, that means you should be able to:

  • navigate most of the website using just a keyboard;
  • navigate most of the website using a screen reader;
  • see a clear visual indicator of where you are when using a keyboard;
  • read text without it being cut off when you zoom in or use a larger text size;
  • understand links and controls because they are clearly labelled.

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We believe this website is largely accessible. The one part that is not fully accessible is the built-in Google Translate tool, a third-party Google component that may be difficult to use with a keyboard or screen reader. More details are provided in the “Non-accessible content” section below.

Feedback and contact information

If you need information on this website in a different format, such as an accessible PDF, large print, easy read, audio recording or braille, or if you find any accessibility problem, please contact us at pathway@bettercommunication.org.uk. We’ll consider your request and aim to get back to you within 5 working days.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below.

Non-accessible content

The content listed below is non-accessible for the following reason.

Content that is not within our control

  • Google Translate. The website embeds Google’s Translate widget to help users read the site in other languages. This is controlled by Google, and we are not able to change how it works. This falls outside the scope of what we can remediate.

There are no known accessibility issues in the content and functionality that we are responsible for. 

What we’re doing to improve accessibility

We carry out periodic reviews of the website and fix the issues we find. We will keep the site under review and address any further issues that are reported to us or that we identify.

Preparation of this statement

This statement was last reviewed on 7 July 2026.

This website was last tested in July 2026. Testing was carried out using a combination of:

  • manual inspection of the website’s code and markup;
  • keyboard and screen-reader checks carried out in a live web browser;
  • colour-contrast measurement against the WCAG AA thresholds;
  • an automated cross-check using the WAVE (WebAIM) evaluation tool.